tag:blogger.com,1999:blog-8155051907943477014.post7659448118833816884..comments2013-10-28T13:17:54.917-07:00Comments on Alex's Blog: Groundswell Support - Optimizing Benefits with Interactive ForumsAnonymoushttp://www.blogger.com/profile/10466325901263462396noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-8155051907943477014.post-66792384313861364282013-10-08T18:49:57.703-07:002013-10-08T18:49:57.703-07:00thanks for the post! IT's pretty cool to think...thanks for the post! IT's pretty cool to think about online forums. Almost everyone can say they dread calling a company on the phone. Half of it is because of annoyance while the other half might be dealing with awkwardness. It's never fun when you have to speak with a machine for 30 minutes before you can find your answer. Online forums and support also allow you to feel more comfortable. You can relax, drink a cup of coffee, have something to eat, etc. Anonymoushttps://www.blogger.com/profile/14725320680703698261noreply@blogger.com